Privacy Policy
Last Reviewed Date: 11-10-2023
FISIOUPLOAD informs you that the ownership of the domain, www.fisioupload.com, belongs to Antonio Juan Pascual Vega, who is responsible for the website and App, hereinafter referred to as RESPONSIBLE or FISIOUPLOAD.
USER INFORMATION
FISIOUPLOAD informs you that, in accordance with the provisions of Regulation (EU) 2016/679 of April 27 (GDPR) and Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we will process your data as reflected in this Privacy Policy.
In this Privacy Policy, we describe how we collect your personal data, why we collect it, what we do with it, with whom we share it, how we protect it, and your options regarding the processing of your personal data.
This Policy applies to the processing of your personal data collected by the company for the provision of its services. If you complete any of our forms, you must first accept the conditions of this Policy, and we will keep a record of that acceptance.
DATA CONTROLLER
The data controller for the data collected on the website and the App, hereinafter THE PLATFORM, is:
Identification Data
Owner: Antonio Juan Pascual Vega
Tax Identification Number (TIN): 48989295-P
Address: Calle Carpa 11 - Granada 18015.
Phone: +34 699 71 81 37
Email: info@fisioupload.com
PURPOSE, LEGAL BASIS, AND RETENTION
We collect and process your personal data through the forms found on THE PLATFORM:
BASIC DATA PROTECTION INFORMATION
Controller: Antonio Juan Pascual Vega
Purposes: Crear y gestionar un usuario para poder utilizar las funcionalidades que proporciona la plataforma.
Legal Basis: Consentimiento del interesado y relación contractual.
Retention: Mientras dure la relación contractual
Rights: Access, rectify, and delete data, as well as other rights, as explained in the additional information.
Additional Information: You can consult additional information on Data Protection on this same page.
What is the purpose of processing your personal data?
Your personal data will be processed for the purpose of creating and managing a user account to utilize the functionalities provided by THE PLATFORM. FISIOUPLOAD will process the information confidentially and exclusively for specific, explicit, and legitimate purposes and will not process it in a manner incompatible with those purposes. If there is any intention to process the personal data for a purpose other than that for which it was collected, the data subject will be informed of that other purpose in advance and any relevant additional information will be provided, requesting their consent beforehand.
What is the legal basis for processing your personal data?
The legal basis that legitimizes the processing of your personal data is the informed, explicit, free, and unequivocal consent you provide by checking the "I accept the Privacy Policy" box and subsequently submitting the form, thereby verifying your consent. The data we request are appropriate, relevant, and strictly necessary for the purpose for which they are collected. This is also to achieve the legitimate interests of FISIOUPLOAD.
How did we obtain your personal data?
The personal data obtained has been provided directly by you, through the various healthcare agents operating on the platform, or by a third-party collaborator of FISIOUPLOAD who complies with current data protection regulations.
What information do we collect?
The data we request to register you on THE PLATFORM are of an identifying nature and are the minimum necessary to provide the services you request. The mandatory data fields are specified in the form itself, and your refusal to provide them will result in us being unable to process your request. The user guarantees the authenticity, accuracy, and veracity of all the information provided, committing to keep the data updated to reflect their real situation at all times. The user will be solely responsible for any false or inaccurate statements and for any damages they may cause.
How long will we keep your personal data?
The personal data collected will be kept for the time necessary to fulfill the purpose for which they were collected or until the data subject requests their deletion, as well as for the time necessary to address any legal responsibilities.
You can object to receiving commercial communications by sending an email to: info@fisioupload.com.
TYPES OF DATA COLLECTED
The data we request to register you on THE PLATFORM are of an identifying nature and are the minimum necessary to provide the services you request. The mandatory data fields are specified in the form itself, and your refusal to provide them will result in us being unable to process your request. The user guarantees the authenticity, accuracy, and veracity of all the information provided, committing to keep the data updated to reflect their real situation at all times. The user will be solely responsible for any false or inaccurate statements and for any damages they may cause.
We also automatically collect data about your visit to our website, as described in the cookie policy.
In the event that the data provided by a user belongs to a third party other than the person providing the data, the user must inform the third party of the aspects contained in this Privacy Policy and obtain their authorization to provide their data to FISIOUPLOAD.
DATA RECIPIENTS
Data may be communicated to third parties for the provision of various services, acting as Data Processors. However, we will not transfer your personal data to third parties unless we are required by law or you have agreed to it after being informed and giving your consent.
We share your information with:
Service Providers: These include, for example, our hosting service, IT professionals, or legal advisors. We contractually require all our processors to use the personal data provided only for the purpose specified in the contract and to return or destroy the personal data upon completion of the service.
Service Providers Located Outside the European Economic Area (International Data Transfers): In such cases, we require recipients to comply with measures designed to protect personal data. This is based on EU-approved mechanisms that permit such transfers, such as standard contractual clauses or binding corporate rules (BCRs). If these measures are not in place, we will seek the express consent of the affected individuals.
FISIOUPLOAD will not provide users' personal data to third parties unless: We have the user's express consent. We believe in good faith that disclosure is permitted by law or reasonably necessary to comply with legal proceedings, including but not limited to civil or criminal subpoenas, court orders, or other mandatory disclosures required by law.
FISIOUPLOAD may contract third parties to facilitate its services: Such third parties may include maintenance, analysis, audit, marketing, and development tasks. These third parties will have limited access to user information only to perform these tasks on behalf of FISIOUPLOAD and are contractually obligated not to disclose or use it for other purposes. In the case of data processors, FISIOUPLOAD will have signed the corresponding data processing agreement with them, outlining their obligations for personal data protection.
External Providers with whom FISIOUPLOAD works: Microsoft Azure, MongoDB.
Publication of User Comments: FISIOUPLOAD may publish comments you make or share in online surveys regarding the quality of the service received from professionals. These comments will be published anonymously (only initials will be indicated) by FISIOUPLOAD on social networks, the FISIOUPLOAD website, professional websites, or any other media where FISIOUPLOAD advertises.
RIGHTS OF DATA SUBJECTS
Any person has the right to obtain confirmation as to whether or not FISIOUPLOAD is processing personal data concerning them. The data protection rights you can exercise are:
Right of Access, Rectification, or Deletion: You have the right to access your personal data, as well as to request the rectification of inaccurate data or, where applicable, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
Right to Object: In certain circumstances, you may object to the processing of your data. FISIOUPLOAD will stop processing the data, except for compelling legitimate reasons or the exercise or defense of possible claims.
Right to Data Portability: You may request that your automated personal data be transferred or handed over to any other company you indicate to us.
Right to Request Restriction of Processing: In certain circumstances, you may request the restriction of the processing of your data, in which case we will only retain them for the exercise or defense of claims.
Right Not to be Subject to Automated Individual Decisions.
How can you exercise these rights?
You can exercise your data protection rights by sending an email to info@fisioupload.com, including a copy of your ID card or other equivalent identification document, and indicating your name and surname, specific request, address for notifications, date, and signature. You can also exercise your rights through legal representation, in which case, in addition to the ID of the data subject or equivalent, the ID and authentic document accrediting the representation of the third party must be provided. If requested, we will provide the forms in which you can exercise these rights, indicating which right you wish to exercise.
Where can you file a complaint if you believe your data is not being processed correctly?
If you believe that your data is not being processed correctly, you can address your complaints to the data controller, Antonio Juan Pascual Vega, at the email (info@fisioupload.com) or to the supervisory authority, which in the national territory is the Spanish Data Protection Agency (Agencia Española de Protección de Datos), either through the electronic headquarters of their website (www.agpd.es) or by writing to their postal address (C/Jorge Juan, 6, 28001-Madrid).
For other countries within the European Union, you can file a complaint with the data protection supervisory authority of your country of residence. The European Commission provides a list of national data protection authorities for each EU country, available on its official website.
SECURITY AND UPDATE OF YOUR PERSONAL DATA
Security and update of your personal data
To safeguard the security of your personal data, we inform you that FISIOUPLOAD has adopted all necessary technical and organizational measures to ensure the security of the personal data provided, including, but not limited to:
1) The pseudonymization and encryption of personal data where applicable
2) The ability to ensure the ongoing confidentiality, integrity, availability, and resilience of processing systems and services.
3) The ability to restore the availability and access to personal data promptly in the event of a physical or technical incident.
4) A process for regularly testing, assessing, and evaluating the effectiveness of technical and organizational measures to ensure the security of the processing.
UPDATE OF THE PRIVACY POLICY
This privacy policy is subject to future modifications without FISIOUPLOAD being required to explicitly notify each new modification. FISIOUPLOAD will update this document on THE PLATFORM where it is hosted, so we advise you to review it periodically.
